Responsible for the Fiat Sportiva store: Squadra Sportiva e.K. Wagrienring 19-21 23730 Sierksdorf Germany Phone: +49 4561 52531-0 Fax: +49 4561-52531-11 Email: shop@squadra-sportiva.com Web: http://www.squadra-sportiva.com Incorporated at register court Lübeck Register number: HRA 6495 HL VAT-ID: DE186977455

Information about online dispute resolution
Customer service is our top priority and is not only a marketing phrase that we use.
Please contact us if you're not happy, we will certainly find a solution that will satisfy us both.
Should we contrary to expectations not find a satisfactory solution, then the European Commission has, starting in 2016, an internet platform for online settlement of disputes.
This so-called ODR platform should serve as a focal point for the extra-judicial settlement of contractual disputes arising from online sales contracts.
The ODR platform can be contacted using the following link:
https://ec.europa.eu/consumers/odr